Just look at the picture for the room view. During cleaning I was able to see other rooms and I can tell, I got one of the smallest room. The room itself was more a small room with a connecting door letting the noise from the neighbors through. I was told that my room got upgraded which didn’t show in the app. Just a credit card with tap functionality is all you need to get through the gate. Also close is the metro bus service to Centro historico which I used several times. Zona 9 is considered as one of the more safe areas in Guatemala City. Location to the airport is convenient, food and supermarket in walking distance. I don’t care if we purchased the breakfast the fact that they immediately said to them and no breakfast for you all made it seem Like they were allowed to dine. I am extremely upset with how they were treated. Well the front desk made sure they told my 76 year old mother in law, no breakfast is allowed for them. Then as diamonds we normally get something like breakfast. But there they wanted to charge 35 per person. It didn’t matter whether it was 2 or 3 on the reservation the points were the same. I specifically paid 15k points that accommodated 4 and it was only 3 guest. When they got there to check in the front desk wanted to charge us 35 per person. My mother in law and brothers in law were picking up my daughters from the airport the following morning so I had my in laws check in. Not thinking that I needed to put the number of people in the room because I purchased the type of room I needed that accommodated 3 guest. I booked the reservation and added the person that would be checking in. As a diamond member I’ve never had issues like this. I called this place to make sure my family members would be able to check in with no issues. Themis Mudhouse- An Ethnic Resort & Cultural Dining.Shree Somnath Maheswari Samaj Atithi Gruh.Hotels near Universidad de San Carlos de Guatemala.
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